Privacy Policy

We take privacy seriously. This notice describes how Silvergrovecourt gathers, handles and protects personal data belonging to guests and visitors of this website.

Last updated: 2026-07-27 · Effective immediately.

1. Who we are

Silvergrovecourt ("we", "us", "our") runs the website at https://silvergrovecourt.online/. Our registered office is 58 La Croisette, 06400 Cannes, FR. For privacy-related questions please write to [email protected].

2. Information we collect

We gather the following kinds of information:

• Reservation details: name, address, contact information, payment data, dates of stay, dietary and accessibility preferences.
• Communication data: messages you send through our website, email or telephone.
• Website usage: IP address, browser, device, referring page, pages visited, timestamps, anonymised analytics events.
• Cookies and similar technologies: see Section 6 below.

3. How we use information

Personal data is processed solely to deliver and refine our services, including:

• To handle reservations, payments and to deliver the services you book with us.
• To reach you about your stay, issue confirmations and answer enquiries.
• To meet legal duties (tax records, anti-money-laundering, gaming licence requirements).
• To refine our website and services, measured through aggregated, privacy-respecting analytics.
• To send marketing messages when you have explicitly consented; you can unsubscribe at any time.

4. Legal basis (GDPR)

For visitors from the European Economic Area and the United Kingdom we rely on the following legal bases under Articles 6(1)(a)-(f) of the General Data Protection Regulation: your consent, performance of a contract, compliance with a legal obligation, and our legitimate interest in operating a safe and reliable website.

5. Sharing of personal data

We never sell personal data. Disclosure is limited to: trusted service providers acting on our behalf (payment processors, booking systems, IT hosting) under written agreements; public authorities where required by law; and successors in the event of a corporate reorganisation.

6. Cookies

This website depends on essential cookies to operate. Optional analytics and marketing cookies are placed only after you grant consent via our cookie banner. You may withdraw consent at any time by clearing your browser storage for this site.

7. Data retention

Reservation and accounting records are kept for the period required by tax and gaming-licence law (typically 10 years). Marketing data is held only while your consent remains valid. Server logs are removed within 30 days.

8. Your rights

Under applicable local law, you may access, correct, erase, restrict or object to the processing of your personal data, and you may request data portability. To exercise any of these rights please contact [email protected]. You also have the right to lodge a complaint with your local data protection authority.

9. International transfers

Whenever personal data moves outside the European Economic Area, we maintain an adequate level of protection through Standard Contractual Clauses or equivalent safeguards.

10. Children

Our website is meant for adults aged 18 and over. We do not knowingly gather personal data of children under 16. If you believe such data has been provided, please contact us so we can remove it.

11. Changes to this policy

We may revise this policy from time to time. The "Last updated" date at the top of this page shows the current version. Material changes will be announced through this website.